Returns & Exchanges
At Mardi Mercredi Global, we want you to be completely satisfied with your purchase. If your items aren't quite right, you can return or exchange them within 14 days of delivery provided they are in original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and protective bags are included to prevent damage during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.
- 4.Quality Check and Refund
Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.